Usage Limits

Transparent limits.
No surprises.

MultiChats offers different plans to accommodate varying user needs. Here's everything you need to know about our fair use policies and plan limits.

Plan Limits

Find the right capacity for your workflow.

Free Plan

For everyday AI tasks.

Limited msgs/day
5 free AI models (GPT-5.4 Nano, Gemini 3.1 Flash Lite, Mistral Small 3.2, and more)
Limited messages per day
Limited image & PDF uploads
Limited image generation (2/month)
Basic chat interface
Save memories
Organize into folders
Real-time web search
Read any webpage by URL
Private per-chat notes
Voice messages & voice calls
Higher usage limits*
Priority support
Popular

Pro

$20.99/month or $199.99/year

1,500 msgs/mo
Access to any AI models
Generate images on demand
File & document uploads
Save memories with per-folder customization
Organize chats into folders
Real-time web search
Read any webpage by URL
Private per-chat notes (web)
Voice messages & voice calls (mobile)
Higher usage limits*
Fast response times
Priority support

Pro+

$34.99/month or $349.99/year

3,000 msgs/mo
Everything in Pro
Generate multiple images at once
Video uploads & analysis
Fastest response times
Summarize long conversations
Highest usage limits*

How far does a plan go?

Every model has a message multiplier. Pick a plan and a model to see how many replies you get if you used only that model all month.

Pick a model

Alibaba

Amazon

Anthropic

DeepSeek

Google

Inception

InclusionAI

Meta

MiniMax

Mistral

Moonshot AI

Nvidia

OpenAI

StepFun

Tencent

Thinking Machines

xAI

Z.ai

Qwen3 235B on Pro

3,000

replies per month, roughly

Each reply uses 0.5 messages. Mix models freely; the total is what counts.

Rough estimate, purely indicative. It assumes you use one model all month with the same number of searches on every reply, which nobody really does. Model multipliers, plan allowances and the models on offer can change at any time (for example when a provider updates its pricing or a model is retired). The multiplier shown in the app next to each model at the moment you send a message is the one that applies.

How Limits Work

Message limits reset on a rolling monthly basis from your subscription date. Unused messages do not roll over to the next month.

Note: During peak usage times, we may temporarily adjust limits to ensure service quality for all users. Premium users always receive priority access.

What Counts as a Message?

A message is counted each time you send a prompt to an AI model. This includes:

  • Text conversations
  • Image analysis requests
  • Document analysis
  • Web search queries
  • Webpage reading requests
  • Image generation requests
  • Voice call messages

Some models use more than one message per reply (the multiplier is shown next to each model). When web search is on, each search the model runs counts as one extra message on that model: three searches on a 3x model use 9 messages on top of the reply, and a reply that did not need to search is not charged for one.

You can view your usage at any time on your account page.

Exceeding Your Limit

When you reach your limit, you'll be notified so you can plan accordingly:

  • Free users: Wait for daily limit to reset or upgrade.
  • Pro users: Upgrade to Pro+ for higher limits.
  • Pro+ users: Wait for monthly reset.

Need more? Reach out to contact@multichats.ai for custom solutions.

Conversation Length

Every message you send re-sends the whole conversation to the AI model, so a very long chat gets slower, more expensive, and noticeably less accurate as older details crowd out newer ones.

  • We warn you when a conversation is getting heavy, and offer to summarize it.
  • Conversations have a maximum length. On reaching it, you'll be asked to continue in a new chat.
  • You can carry the important parts across in one click, and the original chat stays readable.

Starting a fresh chat for a new topic is the single best way to get faster, sharper answers.

Fair Use Policy

All plans are subject to our Terms of Service. To maintain quality for everyone, we prohibit:

  • Automated or programmatic access
  • Account sharing with others
  • Reselling or powering third-party services

Subscription & Billing

Upgrade anytime by clicking your profile icon and selecting "Upgrade Plan". Manage your subscription, view invoices, and update payment methods from your account page.

Annual Plans: Save $52 on Pro Yearly or $70 on Pro+ Yearly compared to monthly billing.

Refunds: Contact us within 14 days of purchase if you believe you were incorrectly charged. Reviewed case-by-case.

Cancellations & Privacy

Cancel anytime from your settings. You'll retain access until your billing period ends. Your data is preserved even if you revert to the free plan.

Your conversations are completely private. We never use your personal chats to train AI models. For more details, read our Privacy Policy.

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