Usage Limits
Transparent limits.
No surprises.
MultiChats offers different plans to accommodate varying user needs. Here's everything you need to know about our fair use policies and plan limits.
Plan Limits
Find the right capacity for your workflow.
Free Plan
For everyday AI tasks.
Pro
$20.99/month or $199.99/year
Pro+
$34.99/month or $349.99/year
How far does a plan go?
Every model uses a set number of message credits per reply. Pick a plan and a model to see how many replies you get if you used only that model all month.
Pick a model
Alibaba
Amazon
Anthropic
DeepSeek
InclusionAI
Meta
MiniMax
Mistral
Moonshot AI
Nvidia
OpenAI
Thinking Machines
xAI
Xiaomi
Z.ai
Qwen3 235B on Pro
3,000
replies per month, roughly
Each reply uses 0.5 message credits. Mix models freely; the total is what counts.
Rough estimate, purely indicative. It assumes you use one model all month with the same number of searches on every reply, which nobody really does. Model multipliers, plan allowances and the models on offer can change at any time (for example when a provider updates its pricing or a model is retired). The multiplier shown in the app next to each model at the moment you send a message is the one that applies.
How Limits Work
Message credits reset on a rolling monthly basis from your subscription date. Unused credits do not roll over to the next month.
What Uses Message Credits?
Message credits are used each time you send a prompt to an AI model. This includes:
- Text conversations
- Image analysis requests
- Document analysis
- Web search queries
- Webpage reading requests
- Image generation requests
- Voice call messages
Some models use more than one credit per reply (the multiplier is shown next to each model). When web search is on, each search the model runs costs that model's multiplier: three searches on a 3x model use 9 credits on top of the reply, and a reply that did not need to search is not charged for one.
You can view your usage at any time on your account page.
Exceeding Your Limit
When you reach your limit, you'll be notified so you can plan accordingly:
- Free users: Wait for daily limit to reset or upgrade.
- Pro users: Upgrade to Pro+ for higher limits.
- Pro+ users: Wait for monthly reset.
Need more? Reach out to contact@multichats.ai for custom solutions.
Conversation Length
Every message you send re-sends the whole conversation to the AI model, so a very long chat gets slower, more expensive, and noticeably less accurate as older details crowd out newer ones.
- We warn you when a conversation is getting heavy, and offer to summarize it.
- Conversations have a maximum length. On reaching it, you'll be asked to continue in a new chat.
- You can carry the important parts across in one click, and the original chat stays readable.
Starting a fresh chat for a new topic is the single best way to get faster, sharper answers.
Voice, Folder Files & Downloads
Voice calls (in the iOS and Android app), files you add to a folder, and Word, PDF, Excel or PowerPoint downloads have their own limits:
- Free: voice 10 min of calls a month, up to 3 min per call; folder files: Not included; downloads: 5 every 30 days.
- Pro: voice 120 min of calls a month, up to 30 min per call; folder files: Up to 20 per folder; downloads: No download cap.
- Pro+: voice 120 min of calls a month, up to 30 min per call; folder files: Up to 100 per folder; downloads: No download cap.
Voice messages work on every plan, on web and in the app. Writing a document or a spreadsheet uses message credits like any other reply.
Fair Use Policy
All plans are subject to our Terms of Service. To maintain quality for everyone, we prohibit:
- Automated or programmatic access
- Account sharing with others
- Reselling or powering third-party services
Subscription & Billing
Upgrade anytime by clicking your profile icon and selecting "Upgrade Plan". Manage your subscription, view invoices, and update payment methods from your account page.
Annual Plans: Save $52 on Pro Yearly or $70 on Pro+ Yearly compared to monthly billing.
Refunds: Contact us within 14 days of purchase if you believe you were incorrectly charged. Reviewed case-by-case.
Cancellations & Privacy
Cancel anytime from your settings. You'll retain access until your billing period ends. Your data is preserved even if you revert to the free plan.
Your conversations are completely private. We never use your personal chats to train AI models. For more details, read our Privacy Policy.
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